Terms & Conditions

    Our messaging and service terms.

    These Terms and Conditions apply to all SMS messages sent and received as part of the messaging services provided by Kingscott Dix. Your use of this service constitutes acceptance of these terms.

    Messaging Consent

    As a user, you must explicitly consent to receive messages from Kingscott Dix. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions. We will not send you marketing SMS messages without your prior consent, in accordance with the Privacy and Electronic Communications Regulations (PECR).

    Message Types and Frequency

    Messages sent by Kingscott Dix may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

    Data Rates and Charges

    Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile network provider.

    Opt-Out Instructions

    To stop receiving messages from Kingscott Dix, you can reply STOP to any of our messages at any time. This will unsubscribe you from our SMS communications. You can also contact us directly at kdg@kingscott-dix.co.uk to request removal.

    Privacy Policy

    Our Privacy Policy outlines how we collect, use and protect your data in relation to our messaging service and wider business operations. It is available on our website and we encourage you to read it.

    Message Delivery

    Kingscott Dix does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

    User Obligations

    When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

    Compliance with Laws

    You acknowledge that the messaging service must be used in compliance with all relevant UK laws and regulations, including but not limited to the Privacy and Electronic Communications Regulations (PECR), the Communications Act 2003, the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018.

    Changes to Terms and Conditions

    Kingscott Dix reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible. Your continued use of the service following any changes constitutes your acceptance of the revised terms.

    Contact Information

    For any queries or concerns regarding these Terms and Conditions, please contact Kingscott Dix directly using the contact details provided on our website: